Shipping & Collection

Orders are normally prepared for dispatch within 48 hours after cleared payment and final confirmation, excluding weekends and public holidays.

Shipping arrangements, charges and availability may vary according to the item, value and destination.

Delivery dates are estimates only and are not guaranteed unless specifically confirmed by Norbu House.

High-value items may require insured or specialist delivery. Collection or handover by appointment may also be arranged in Hong Kong.

Customers will be informed of the applicable delivery arrangement before completing a transaction.